If you have installed License Manager 11.12 for the 2015 products (e.g. We are receiving few cases where customers have problems running our 2015 network versions and The Foundry software (e.g. Thanks to Sean Couture for confirming this workflow was indeed the problem. Once the file has been edited, just restart the license server and the software should launch correctly.įor more info on the this issue, please check out the following posts/articles: The solution is basically to stop the Autodesk license server and edit the license file and add a port to the license file as noted below: The symptom is that the server log file will appear like it is running but it is notactually running. A known issue is having with other 'vendors' on the server along with Autodesk products. The client machine indicated that the server was not running. In the dialog box, we confirmed that client was looking at the correct server and the Windows Firewall was correctly configured as noted in steps 4-6 in the Quick Start Setting up a License Server blog post. We finally get the dreaded -97 error message. We then increased the error messages for licensing by adding this environment variable on the workstation.Ĭ. This is also noted in the log file on the license server.ī. We confirmed that the license server at the site was running the current version of NLM (11.12). In this instance, on the client workstations, when we launched the product, the FlexNet Finder window would keep on looping and the error was 0.0.0.Ī. You can also check out this blog post for more info as well.ģ.

It is noted here:Ģ. When this error happens on the license server, just look at the server log file to determine what the problem is. The easy part is finding what the FlexNet error codes mean.

In this episode of tenacious troubleshooting, we are focused on the -97 error.ġ.

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